Asking the right questions prevents disappointment in custom furniture. Here are essential inquiries before placing an order.
About Materials
- What wood species are available?
- How is the wood sourced and seasoned?
- Can I see samples before deciding?
- What finish options exist?
We provide detailed information on all available hardwoods and preparation methods.
About Construction
- What joinery methods are used?
- How are pieces assembled?
- What makes construction heirloom quality?
- Are metal fasteners minimized?
Our traditional techniques ensure longevity.
About Timeline and Process
- How long from order to delivery?
- What milestones trigger progress updates?
- When is final payment due?
- What happens if I need changes?
About Warranty and Care
- What does the warranty cover?
- How should I maintain the piece?
- Is refinishing available later?
- What if damage occurs during shipping?
According to FTC guidelines, clear warranty terms protect buyers.
Start your custom commission or browse standard options.
